The deshi77 app won't open or is showing an old version — what should I do?

The most common reason the app fails to open is an outdated version or a cache issue. Start by clearing the Deshi77 app's cache and data from your phone's settings — this resolves the problem in most cases. If you see an update notification, install it, as newer versions include fixes for known issues. Android users can download and install the latest APK file directly from the Deshi77 website. On iOS, visit the site in Safari and tap "Add to Home Screen" to use it as a PWA. Try restarting your phone and opening the app again. If the issue persists, contact the support team with your device model and OS version, and they'll get it sorted quickly.

Where can I find live scores and live streaming for cricket or football matches on Deshi77?

On Deshi77, live scores and real-time updates are available directly on the betting page — a small scoreboard sits alongside ongoing matches and refreshes every few seconds. Head to the Live Betting section to see real-time odds and scores for all current matches in one place. Live streaming is available for select matches — you'll need to be logged in with an active balance to watch. Matches with a live stream available are usually marked with a video icon. For the best experience, use a 4G or WiFi connection — slower networks may cause buffering.

deshi77 | Privacy Policy and How We Protect Your Data

Table of Contents

1. What Data We Collect
2. How your data is collected
3. Why We Use Your Information
4. Who your data is shared with
5. Data Retention
6. Cookies & Tracking
7. Your rights
8. Protection of Children & Minors
9. Data Security Measures
10. Policy updates & contact

Good to Know

By using the Deshi77 website or app, you are considered to have accepted this Privacy Policy. If you have any questions or wish to make a request regarding your personal data, support@deshi77.xyzto get in touch.

What Information We Collect

Deshi77 only collects the data that is genuinely needed to operate the platform, meet legal obligations, and improve your experience. No unnecessary or excessive data is collected.

Data type	Example	Reason for Collection
Identity-related	Name, date of birth, nationality	KYC Verification & Age Confirmation
Contact	Mobile number, email address	Account verification, support
Identity Document	NID number, passport copy	Legal KYC Requirements
Financial	BKash/Nagad number, bank details	Payment Processing
Operational	Login time, betting history, game preferences	Service improvement & fraud prevention
Device & Technology	IP address, browser type, OS	Security & Performance

Full payment card numbers are never stored on Deshi77's servers — they are processed directly through a PCI DSS certified payment gateway.

How your data is collected

Deshi77 collects data through several methods, primarily via three approaches:

Directly from you: Through the registration form, KYC upload, payment form, or conversations with the support team.
Automatically: Certain information is collected automatically while you use the platform, through cookies, log files, and browser signals.
From third parties: Limited data may be collected from payment providers or identity verification agencies — only where strictly necessary.

Deshi77 never collects data through social media scraping or any other non-transparent method. Everything collected is always with your knowledge and consent.

Why We Use Your Information

Deshi77 uses the information it collects for the following purposes:

To create, manage, and verify your account.
To process deposits, withdrawals, and other financial transactions.
To comply with legal KYC and AML (Anti-Money Laundering) obligations.
To prevent fraud and ensure account security.
To provide customer service and support.
To monitor and improve platform performance.
To send you relevant promotions and offers, with your consent.
To keep responsible gaming tools active and functioning.

Deshi77 never sells your data to advertisers or uses it for unrelated purposes.

Who your data is shared with

Deshi77 shares data only in very limited circumstances. In general, your personal information is not shared with any third party.

Limited data may be shared in the following three circumstances:

Service provider partners: Payment gateways, KYC verification services, and cloud infrastructure providers receive only the data they need to deliver their specific services — nothing more.
Legal obligation: Data may be disclosed in response to a court order, government investigation, or a lawful request from a regulatory authority.
Business Restructuring: In the event of any future merger or acquisition, you will be notified before it takes place.

Your information is never shared with any third-party advertisers or data brokers unaffiliated with Deshi77 — this is a firm policy we do not compromise on.

How long your data is retained

Deshi77 does not retain data beyond what is necessary. Retention periods depend on the type of data and applicable legal requirements.

Account information: For the duration of active account and up to 5 years after closure — as required by law.
Financial transaction records: Typically 5–7 years — mandatory under anti-money laundering regulations.
KYC Documents: Up to 5 years after account closure.
Support Conversations: 2 years after the issue is resolved.
Browsing logs: Up to 90 days.

After the applicable retention period, data is securely deleted or anonymised.

Cookies & Tracking

Deshi77 uses cookies on its website to help the platform function properly. Cookies are small files stored in your browser.

Optional cookies can be disabled at any time through your browser settings. However, disabling essential cookies may affect how the platform functions.

Your Rights

Every registered member of Deshi77 has important rights regarding their personal data. We respect these rights and aim to respond to all requests within 30 days.

Right to Access

You have the right to request information about what data Deshi77 holds about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data unless we are required to retain it by law.

Right to Restrict Processing

You can request that your data no longer be used for specific purposes.

Right to data portability

You have the right to request a copy of your personal data in a portable format.

Right to object

You may object to the use of your data for marketing or profiling purposes.

To exercise any of these rights support@deshi77.xyzEmail us or let us know via live chat.

Child and minor protection

Deshi77 strictly does not collect information from or provide services to anyone under the age of 18.

Any account found to belong to a minor will be immediately closed and all associated data will be permanently deleted.

If a parent or guardian suspects their child is using Deshi77, please contact us immediately at support@deshi77.xyz. We will act promptly.

Data Security Measures

Deshi77 uses multiple layers of security to keep your data protected. Even if one layer fails, the others remain in place.

Encryption in transit: All communication between the platform and your device is encrypted with TLS 1.3.
Server Encryption: Sensitive data stored in the database is encrypted with AES-256.
Access control: Only authorized staff can access specific data — and every access is logged.
Firewall & DDoS Protection: External attacks are mitigated using Cloudflare WAF.
Regular security audits: Third-party experts conduct regular penetration tests.
Data breach response plan: In the event of a potential data breach, affected users will be notified within 72 hours.

TLS 1.3 AES-256 Cloudflare WAF MFA ISO 27001 PCI DSS

Policy Updates & Contact

Deshi77 may update this Privacy Policy from time to time. This may be necessary due to changes in law, the addition of new services, or updates to our practices.

You will receive advance notice via your registered email or SMS whenever any significant changes are made.
Minor updates will be made to this page without notice — the date at the top of the page will always reflect the latest revision.
Continued use of the platform following any changes will be considered acceptance of the updated policy.

This Privacy Policy was last updated: January 2026. Next review: July 2026.

For any privacy-related questions or concerns:

Email: support@deshi77.xyz
Live Chat: Available 24/7

Our commitment

Deshi77 believes your privacy is a fundamental right. We collect only what is necessary, handle it with care, and never use it for any dishonest purpose. Our goal is to earn and keep your trust — because no relationship can last without it.